Dear all

I am trying to use IdeoViz package and I decided to try the example first. However when I use the "getIdeo" to download the table containing chromosomal extent and band locations from UCSC the following error is printed:
> ideo <- getIdeo("hg19")
Error in .local(.Object, ...) : Failed to obtain 'hguid' cookie

Do you have some suggest how to correct this error?
I'm new to R so I don't know to much about these errors.

Thanks

Kaleb

R version 3.3.2 (2016-10-31)
Platform: x86_64-w64-mingw32/x64 (64-bit)
Running under: Windows 10 x64 (build 14393)

locale:
[1] LC_COLLATE=English_United States.1252  LC_CTYPE=English_United States.1252   
[3] LC_MONETARY=English_United States.1252 LC_NUMERIC=C                          
[5] LC_TIME=English_United States.1252    

attached base packages:
[1] stats4    parallel  stats     graphics  grDevices utils     datasets  methods   base     

other attached packages:
[1] IdeoViz_1.8.0        rtracklayer_1.34.1   RColorBrewer_1.1-2   GenomicRanges_1.26.2 GenomeInfoDb_1.10.3
[6] IRanges_2.8.1        S4Vectors_0.12.1     Biobase_2.34.0       BiocGenerics_0.20.0

loaded via a namespace (and not attached):
 [1] lattice_0.20-34            XML_3.98-1.5               Rsamtools_1.26.1           Biostrings_2.42.1         
 [5] GenomicAlignments_1.10.0   bitops_1.0-6               grid_3.3.2                 zlibbioc_1.20.0           
 [9] XVector_0.14.0             Matrix_1.2-7.1             BiocParallel_1.8.1         tools_3.3.2               
[13] RCurl_1.95-4.8             SummarizedExperiment_1.4.0

traceback()
10: stop("Failed to obtain 'hguid' cookie")
9: .local(.Object, ...)
8: initialize(value, ...)
7: initialize(value, ...)
6: new(class, ...)
5: browserSession("UCSC", ...)
4: browserSession("UCSC", ...)
3: browserSession()
2: browserSession()
1: getIdeo("hg19")