SITE: "Your IP has made too many requests to the site" - who to contact?
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@henrik-bengtsson-4333
Last seen 6 months ago
United States

While on my university's VPN, or onsite through its network, any attempt to this website (https://support.bioconductor.org/) or its pages ends up with:

#
# Your IP has made too many requests to the site.
#
# Access from your IP has been limited for a period of time.
#
# Visit the main site and try again later.
#
# If you believe this to be a mistake please contact:
#

This means that no one at the university will be able to access this forum. I have no idea how long this has been going on, but I can imagine the risk for being blocked this way got worse after COVID hit when everyone is on the same VPN network. I decided to post this here in case others at other institutions have the same problem and end up searching the web for "Your IP has made too many requests to the site". (I guess they actually won't be able to see this page, but hopefully, the search engines will pick it up)

Q: There's no contact information in the above error message. Who should we email in order to ask specific subnets/IP ranges to be added to the allow list?

Website • 1.3k views
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hello, did you solve the problem? If you want to change the ip address, you can learn from this link.

https://domainsquery.com/best-vpn-services/

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shepherl 4.1k
@lshep
Last seen 14 hours ago
United States

Sorry, we we updated the support site a few weeks ago this must have been an oversite to fill in. webmaster@bioconductor.org or you can open an issue on the github for support.bioconductor.org.

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Thanks - I'll send an email with the IP ranges

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